Manual 4
Norms set for the discharge of functions
[Section 4 (1) (b) (iv)]
Details of norms and standards set out can be given in respect of various activities.

Norms and Standards set for Patient Care in
Ayurvedic, Unani and Homoeopathic Dispensaries

S. No.

Activity

Time Frame/Norm

Remarks

1.

Registration of Case

5-10 minutes 

Depending upon the rush of patients.

2.

Doctor’s consultation and Referral to other hospitals for further investigations/consultations. 

Acute case : 10 minutes
Chronic case : 30-45 minutes

Depending upon the rush of patients.

3

Dispensing of medicines

5-10 minutes

Depending upon the rush of patients.

Norms and Standards set our for Patient Care
in AYUSH OPD Hospitals


S. No.

Activity

Time Frame/Norm

Remarks

1.

Registration of Case

5-10 minutes

Depending upon the rush of patients.

2.

Doctor’s consultation

Acute case : 10 minutes
Chronic case : 30-45 minutes

Depending upon the rush of patients.

3.

Referral for Investigations (Blood, Urine, X- Ray and Ultrasound)

After case taking, if required.

Immediately or depending upon the case.

4.

Dispensing of medicines

5-10 minutes

Depending upon the rush.