Manual 3
Procedure followed in decision-making process
(Section 4(1) (b) (iii))
Flow Process Chart for Patient Care in Dispensaries of Ayurveda, Unani and Homoeopathy
S. NO. |
Activity |
Level of action |
Time Frame |
1 |
To register the patient and allocate a registration number to the patient on the OPD slip. |
Pharmacist /Class-IV |
5-10 minutes |
2 |
To direct the patient to the appropriate department. |
Pharmacist/Class-IV. |
5-10 minutes |
3 |
To examine the patient, diagnose sickness, determine line of treatment prescribe medicine, direct for further investigations and provide medical service. |
Doctor In-charge |
Acute Cases |
4. |
To direct the patient to Pharmacy Counter for getting medicine. |
Doctor/Pharmacist |
5-10 minutes. |
Flow Process Chart for Patient Care
in OPDs of AYUSH Hospitals
S. NO. |
Activity |
Level of action |
Time Frame |
1 |
To register the patient and allocate a registration number to the patient on the OPD slip |
Registration Clerk |
Same day - 5 minutes |
2 |
To direct the patient to the Doctor In-charge |
Doctor In-charge |
Same day -5 minutes |
3 |
To examine the patient, record the case |
Doctor In-charge |
45minutes – One hour |
4. |
Case Analysis |
Doctor In-charge |
45 minutes- One hour |
5. |
Investigation advised |
Doctor In-charge |
5 minutes |
6. |
Prescription |
Doctor In-charge |
10-20 minutes |
7. |
Investigations Done |
Technicians |
15-20 minutes |
8. |
Submission of Investigations |
Doctor – In-charge |
15-20 minutes |
9. |
Management Advised, diet exercise |
Doctor- In-charge |
10 minutes |
10. |
Dispensing of medicines |
Pharmacist |
5-10 minutes. |
Flow Process Chart for Patient Care
in IPDs of AYUSH Hospitals
S. NO. |
Activity |
Level of action |
Time Frame |
1 |
Registration of Patients |
Registration Clerk |
Same day - 5 minutes |
2 |
Case taking and analysis |
Registrar/Senior Resident |
Within two hours of admission in chronic cases and immediately in acute cases |
3 |
To discuss and decide about the medicine |
Registrar/Unit In-charge/Other Doctors of the Unit |
Within three hours of admission in chronic cases. |
4. |
Investigations of the Patient |
Registrar/IPD In-charge |
Same day or within two days depending upon the type of investigation. |
5. |
Dispensing of Medicine |
Staff Nurse |
Immediately as advised by Doctor. |
6. |
Discharge of Patient |
Registrar and any of the Unit Doctors |
As per the case. |