View Application and Appeal Details

Application Details


Department Name



PIO Designation

Addl. Secretary (Power)


ID No (given by PIO)



Name of the Appellant

Jagdish Ambedkar,


Address of the Appellant

f-189, , rama vihar colony, , north west delhi , delhi , 110081


Date of the Submission of Application



Source of Application

Directly to PIO


Type of Application

Reply on other Issues


Category of Application

Policy Matter , Tender/Contract Related Issues


Whether BPL or NON-BPL



Application Fee Paid


Mode of Payment


Receipt No


Disposal Status of Application

Information Fully Supplied


Questions and Answers in Brief





15.1)  Question:   Provision of law which authorized Govt. of NCT of Delhi to grant license to the NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited.


       Answer:   Regarding Point No. 1: Section 20 of Delhi Electricity Reform Act,2000 empowers the Delhi Electricity Regulatory Commission to grant license to the Distribution Companies.




15.2)  Question:   License deed granted by Govt. of NCT of Delhi to the NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited;


       Answer:   Regarding Point No. 2: Your application has transferred to DERC.




15.3)  Question:   Mandatory obligations o NDPL, BSES Yamuna Powe Limited and BSES Rajdhani Power Limited towards customers and rights of the customers to avail services;


       Answer:   Regarding Point No. 3: In accordance with Section 42(5) of the Electricity Act, 2003, all the three Distribution utilities have set-up their Forums for redressal of consumer grievances and;

Delhi Electricity Regulatory Commission (DERC) has also appointed the Electricity Ombudsman in August, 2004 in compliance with the provisions of Section 42(6) of the Electricity Act, 2003.




15.4)  Question:   Details of public information officers and first appellant authorities appointed by the NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited under the RTI Act, 2005;


       Answer:   Regarding Point No. 4: The Distribution Companies were brought under the purview of RTI Act, 2005 by Chief Information Commission (CIC) in the matter of Sh. Sarabjit Roy Vs. DERC vide decision of the Commission dated 16.03.2006. Against the impugned order of the CIC the Distribution Companies have filed Writ Petition Nos. 6833, 6834 & 3835 of 2006 before the Hon’ble High Court of Delhi. The Hon’ble High Court has granted stay on 03.05.2006.




15.5)  Question:   Details of forums available to the file complain by customers against the NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited and procedure of filing complain in forums by customers;


       Answer:   Regarding Point No. 5: The details of the CGRF & Ombudsman are as follows: -

Chairman (CGRF – BSES YPL) Chairman(CGRF – BSES RPL)
Sub-Station Building, Sub-Station Building,
Karkardooma, Sahadra, Sector – 5, Pushp Vihar,
Delhi New Delhi

Chairman (CGRF – NDPL) Office of Ombudsman,
11 KV Sub-Station Building, B-53, Vasant Vihar,
New Police Colony, New Delhi - 110057
Model Town,
New Delhi – 110002.




15.6)  Question:   Provision of law/rules etc. which authorizes NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited to deny new electricity connection to the customer applying for new connection at the premises where electricity connections pertaining to other customers are disconnected on non payment of electricity bills;


       Answer:   Regarding Point No. 6 & 7: In view of Point No. 4 above, the information desired by you in the aforesaid application is not available with the Department of Power, GNCTD.




15.7)  Question:   License Deeds granted to companies/contractors etc. engaged by the NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited in rendering services to the customers on behalf of NDPL, BSES Yamuna Power Limited and BSES Rajdhani Power Limited;


       Answer:   Regarding Point No. 8: The details of the First Appellate Authority is as under: -

Shri Rakesh Mehta, Pr. Secretary (Power)
8th Level, B-Wing, Delhi Secretariat,
New Delhi.




15.8)  Question:   Details of first appellant authority.


       Answer:   As per section 19 of Right to Information Act, 2005, you may file an appeal to the First Appellate Authority within 30 days of the issue of this order, whose particulars are given at Point No. 7 above.




Date of Supply of Information


Last Date for filing the appeal



Appeal Details


Appellate Authority Designation

Pr. Secretary (Power)

Appeal Id No


Date of the Receipt of Appeal


Nature of Appeal

Incomplete information

Grounds for Appeal

The information furnished by the PIO is not according to questions.

Prayer or Relief Sought 

It is prayed that the PIO may kindly be directed to furnish the above information to the appellant in compliance with the provisions of RTI Act, 2005

Copies of documents relied upon by the applicant


Date which comments invited from PIO/Notice given to third party.


Dates Fixed for hearing


The reasons which prevented from filing appeal in time i.e. within 30 days (if applicable)


Appeal Status

Appeal has been Dispossed off

Date of Final Decision


Decision in Appeal


Order Passed

First appeal against the orders of the PIO filed by Shri Jagdish Ambedkar, Managing Trustee, Indigent Police Personnel Sewa Trust.

1 A number of points have been raised in the appeal. The obligations of NDPL, BRPL and BYPL towards customers and rights of the customers to avail services. The factual information on customers redressal system has been provided by the PIO and as far as setting standards for customers is concerned, this is within the jurisdiction of the DERC. The matter needs to be addressed to DERC.

2. The details of the list of Public Information Officers appointed by the NDPL, BRPL and BSES had been sought. However, it was clearified by the PIO that the matter is currently subjudice int he High Court of Delhi which has granted a stay. The factual position of the current litigation was brought to the notice of the applicant and the applicant can get copies of the orders of the High Court.

3. The information relating to law/rules enabling NDPL, BRPL and BSES to deny new electricity connection has to be secured from DERC.

The first appeal hereby disposed off with the above orders.