Department of Transport

Delhi Transport Corporation

An Overview
Organisational Setup
Directory
DTC City Bus Service
City Bus Routes
Holiday Excursion Tkts.
Delhi Sight Seeing Tours
Hire a DTC Bus
Get a DTC Pass
DTC Interstate Services
Interstate Bus Routes
Reserving a DTC Bus
Complaint/Lost Property Sectn.
DTC operation on Intnal. Rts.


Know about Holiday Excursion Ticket

DTC issues holiday excursion tickets on SATURDAY, SUNDAY & HOLIDAYS
One can purchase the ticket which will be valid for travelling in DTC buses through out the day. For ordinary buses, the fare are Rs. 20/- only. However for all city buses including GREEN LINE but excluding PALAM COACH & TOURIST, the fare are Rs. 25/- only.

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Do you know we also conduct Delhi Sight Seeing Tours:

DTC daily operates Sight Seeing Tours from Scindia House. The fare of the first tour as well as second tour are Rs. 50/- each. However the fare of combined tour are Rs. 100/-. The detailed Tour programme is given hereunder :-

1st. Tour is conducted from 0930 hrs. to 1315 hrs. The details of the tour is given hereunder:-

O TOURIST PLACE DURATION OF HALTAGE
a. LAXAMI NARAIN MANDIR
(Birla Mandir)
30 Mts
b. GANDHI SAMRITI 30 Mts.
c. QUTUB MINAR 30 Mts
d. BAHAI MANDIR
(Lotus Tample)
30 Mts (close on Monday)
e. HAMAUAN KA MAKBARA O30 Mts.
O (Only on MONDAY) O

ROUTE TO BE FOLLOWED : -

GURDWARA BANGLA SAHIB => AKASH VANI BHAWAN => RASHTRAPATI BHAWAN => INDRA GANDHI SAMRITI => TEEN MURTI BHAWAN => DUTAVASIYA AREA => INDIA GATE Etc.

(b) 2nd Tour is conducted between 1400 hrs. to 1730 hrs. The details of the Tour is given hereunder:

TOURIST PLACE DURATION OF HALTAGE
a) INDRA GANDHI SAMRITI 20 Mts.
b) SHAKTI STHAL 15 Mts.
c) RAJ GHAT 15 Mts.
d) LAL QUILA 45 Mts.

ROUTE TO BE FOLLOWED :

SUPREME COURT=> INDIRA GANDHI STADIUM => FIROZESHAH KOTLA => ASHOK STAMB etc.

*NOTE - FULL TICKET WILL BE CHARGED FOR PERSON ABOVE 5 YEARS.

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You may hire a DTC bus

A) WHERE TO APPROACH ?

PHONE NUMBER    3317445

B) WHAT ARE THE PRESCRIBED RATES FOR SPL. HIRE SERVICES ?

DTC OFFICE AT SCINDIA HOUSE

a) Rate per K.M. Rs. 25/-
b) Detention charges per hour Rs. 150/-
c) Minimum charges per booking per bus Rs. 450/-
d) Night charges between 11 pm to 4 am Rs. 150/-
e) cancellation charges Rs. 200/-

ALSO FOR SCHOOL BUS SERVICE

Rate per Kilometer for SINGLE DECKER  Rs. 25/-

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Get a DTC Pass


You may get DTC Bus Pass

DTC issues passes to student, general public, police, resident of resettlement colonies, etc. The details of various types of concessional passes issued by DTC for city service is given below:

S.No TYPE OF CONCESSIONAL PASSES DENOMINATION  OF
PASSES ( In Rs.)

1

STUDENTS CONCESSIONAL 13/-
) a) Monthly Destination 13/-
) b) All Route Passes 13/-
) c) Issued by the College 13/-
) d) Issued by the Polytechinc 63/-
) e) Quarterly Passes 38/-
) f) All Route (G.L.S.) 55/-
2 RESETTLEMENT CLY. 00 TO 10 KMS. 50/-
RESETTLEMENT CLY. ABOVE 10 KMS. 100/-
3 GENERAL PASSES (DESTINATION) 200/-
4 GENERAL ALL ROUTE PASSES 400/-
5 GENERAL ALL ROUTE PASSES (G.L.S) 450/-
6 POLICE ALL ROUTE PASSES 400/-
7 A.) PRESS ALL ROUTE PASSES 100/-
) B.) PRESS ALL ROUTE PASSES (Qly) 300/-
8 A. ABOVE 65 YEARS (DESTINATION) 50/-
) B. ABOIVE 65 YEARS (ALL ROUTE) 125/-
) C. ABOVE 65 YEARS; (ALL ROUTE G.L.S.) 150/-
  D. ABOVE 65 YEARS; (ALL ROUTE QUTRLY) 375/-
9 FREE PASSES )
) a. DISABLED PERSONS PASSES )
) b. FREEDOM FIGHTERS )
) C. SPORTS MAN (INTERNATIONAL) )
) d. NATIONAL AWARD WINNER )
) e. WAR WIDOWS & THEIR DEPENDENTS. )
  f. MLA's/MP's/Municipal Councilors of Delhi with one attendend  

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Know about Pass Sections

For the convenience of the public, DTC has opened PASS SECTION a 36 different locations including the centralised location at Scindia House.( phone No. 3317445 ). Anybody wanting to get DTC Pass, may personally contact at any of the following locations :-

S.NO. LOCATION S.NO. LOCATION
1. Scindia House 19. Bawana Depot
2. Central Secretariat 20. Red Fort
3. Sarojani Nagar Depot 21. Delhi Gate
4. Hous Khas 22. Jheel
5. Mehrouli 23. Shahdra Terminal Old
6. Nehru Place 24. Nand Nagri Depot
7. Kashmere Gate 25. Noida Sector -6.
8. Timar Pur 26. Arya Smaj Road
9. Azad Pur Terminal 27. Shadipur Depot
10. Punjabi Bagh Terminal 28. Hari Nagar Depot-2.
11. Mangol Puri 'S' Block 29. Uttam Nagar Terminal
12. Sarswati Vihar 30. Lajpat Nagar.
13. Patpar Gaunj Depot 31. Hari nagar Depot
14. Raja Garden Terminal 32. Dichaon Kalan depot
15. Nagloi Depot 33. Narela
16. Peergarhi Depot 34. Sharda Nand College, Alipur
17. Sharda Depot -2 35. Sultan Puri
18. Kalyan Puri    

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Do you know the proceedure for obtaining a Bus Pass?

For obtaining DTC Bus Pass, a form priced at Rs. 1/- is to be filled-up which is available at all the 24 different locations, mentioned above. The following documents are required for different categeries:

a) FOR STUDENT CONCESSION PASSES

2 Photos + Form attested by School Authorities

b) FOR RESETTLEMENT COLONIES

Possession letter of Plot + Ration Card.

c) FOR SENIOR CITIZENS

Certificate of Age proof + one Photo + Proof of residence of Delhi

FREE PASSES

d) FOR HANDICAPPED PASS

Ration-Card of Delhi + Medical Certificate + I.Card issued by S.D.M of respective area.

e) FOR WAR WIDOWS PASS

Concerned certificate + Ration Card of Delhi + Copy of Pension Book.

f) FOR FREEDOM FIGHTER

Concerned certificate + Ration Card of Delhi + Copy of Pass Book

issued by Bank, from where drawing the Pension.

g) FOR SPORTS MAN (INTERNATIONAL)

Certificate of INTERNATIONAL GAME + Ration Card of Delhi.

h) INTERNATIONAL AWARD WINNERS

Concerned certificate + Ration Card of Delhi.

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Understanding D.T.C. Interstate Services

D.T.C is operating Interstate Services in 7 states and U.T.Chandigarh viz.Haryana, Punjab, Uttar Pardesh, Himachal Pardesh, Rajasthan, Madya Pardesh,and Jammu & Katra. The Corporation is operating 135 INTERSTATE ROUTES with about 750 buses.D.T.C. has achieved a grand landmark by introducing INDRAPRASTHASERVICE with Air-Conditioned Deluxe / Deluxe with push-back seats / Semi-Deluxe / Ordinary Buses on Interstate Routes. The Buses are having curtains fans, comfortable cushion facilities as well as Air-suspension for smooth ride.The revamping of beautifully designed Buses an Interstate Fleet has provided a new look and services to our valued customers. Ours is the first and the only Transport Coreporation in India for introducting such high quality and comfortable Bus service on Interstate Routes. The introduction of this Bus Service by DTC is a part of providing an efficient, comfortable, reliable, economical and properly coordinated bus services to the commuters of Delhi and adjoining states.

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You may get reservation of a DTC Bus Service

For ENQUIRY & RESERVATION, a person may contact DTC Offices at the following locations :

  • I.S.B.T., Kashmere Gate, Phone No. 2968836.
  • I.S.B.T. Sarai Kaley Khan, Phone No. 4638092
  • I.S.B.T. Anand Vihar, Phone No. 2152431

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Control Room/Complaint Cell/Lost Property Section

A) DTC is having Central Control Room at Pragati Maidan which comprises of Central Complaint Cell (Ph.3371587, 3371763). Besides, there is complaint cell in Vasant Vihar Depot (Ph.6154222).

B) DTC is having Central Lost Property Section at Scindia House (Ph.No.3317445). Apart from that, there are lost property sections in all the Regions, as per details given below :-

Region

Lost Property Station at following depots

South

Vasant Vihar (Tel.No.6152573)

East & Indraprastha

Patpar Ganj (Tel.No.2241516)

West

Shadipur (Tel.No.5785711)

North and Rural

Banda Bahadur Marg-II(Tel.No.7121250)

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DTC Operation on International Routes

DTC has started an Inter National Bus service between Delhi and Lahore with high quality Air Conditioned buses w.e.f.16.03.99. This service is being operated on reciprocal basis with Pakistan tourism Development Corporation (PTDC) BUSES ON THE SAID ROUTE. The details of operation of the service is given hereunder :-

1. Schedule departure and Terminal

Both the Corporations i.e.DTC and PTDC has started services at 0600 hrs. from Dr.Ambedkar Stadium, Delhi Gate on Indian side and Hotel Faletti’s, Lahore on Pakistan side.These services are available only on 4 days of the week from Delhi i.e.Tuesday,Wednesday,Friday and Saturday.

2. Fixation of fares

The fare has been fixed at Rs.800/- per passenger. Children upto 2 years are free (Not entitlement of seat). Children 2 years and above but below 12 years will be charged 66% of the actual fare with entitlement of seat. Above 12 years full fare will be charged.

3. Security

The security personnel have been provided in DTC and PTDC buses for security of passengers.

4. Communication system

DTC Bus has facility of mobile phone, which can be; used by any passenger and the bill is to be paid by the user in the bus. The range of this cell-phone is upto Indian Border.

5. Reservation of passengers

Both the Corporations have opened the reservation counters in their respective country . DTC is doing advance booking for the PTDC bus and its own bus at Delhi and accordingly PTDC is also making the similar arrangements at Hotel Faletti's Lahore. The booking office of DTC is asfollow.

  • Dr.Ambedkar Terminal,Delhi Gate (Ph.No.3317445/229 & 3315346)

6. Refund towards cancellation

50% refund would be made if the passenger approaches the counter at the terminals 24 hours before the scheduled departure.No refund would be made within 24 hours of scheduled departure.

7. Size of Baggage

Maximum of 29" long suit case with a parameter of 60" weighting upto 20 Kg. Is permissible alongwith one shoulder bag.Free luggage will not be allowed to children below 12 years except a hand bag of reasonable size. The luggage is scanned at Border by both the countires.

8. Guidelines for packaging

No valuables such as cash jewellery, cameras, negotiable papers of business documents should be placed in checked luggage.

9. Restricted luggage

Hazardous articles (prohibited by law) such as acid, matches,liquid,fluid, poisons, flammable explosives or compressed gas are not allowed..

10. Cabin luggage

One shoulder bag is allowed to be kept in the bus cabin.

11. Liability

Baggage and passenger liability is limited by law convention under the jurisdiction of Govt. of India Laws. DTC bus is covered under comprehensive insurance as per Indian Motor Vehicle Act.

12. Travel documents

The passengers are requested/advised to report at the terminal at least one hour before the schedule departure of the bus. Reservation will be cancelled if the passenger fails to report for check in well in time.

13. Check in one hour before schedule departure

The passengers are requested/advised to report at the terminal at least one hour before the schedule departure of the bus.Reservation will be cancelled if the passenger fails to report for check in well in time.

14. Halts

Three halts are allowed between Delhi & Wagah (Attari) Border.

1) Parqkeet ourist Clomplex Pipli (Haryana)
     Distance between Delhi & Pipli Tourist Complex= 165 Kms.
     Running Time = 3 Hours.
     Halt Duration = 15 Mts.

2) Sirhind Tourist Complex (Punjab)
     Distance between Pipli & Sirhind = 87 Kms.
     Running Time = 2 Hours
     Halt Duration =1/2 Hrs.

3) Kartarpur Tkourist Clomplex (Punjab)
    Distance between Sirhind & Kartar Pur =144 Kms.
    Running Time = 3 Hours
    Halt Duration = 15 Mts.

It is notified that the passengers traveling between Delhi & Lahore buys would not be allowed to disembark/embark enroute except the Halts indicated above. The passengers are requested to co/operate with the bus crew at the halts to avoid any inconvenience.

14. Complimentary light refreshment and free food facilities

The breakfast at Pipli Tourist Complex/Chakravarty lake, Haryana, Lunch at Sirhind Tourst Complex for the bus leaving Delhi for Lahore. The first halt would be at Kartar Pur where breakfast will be served. Lunch at Sirhind for the bus coming from Lahore to Delhi. The cost of above is included in fare of ticket.

15. Non-Consumption of Personal food in the bus

The passengers will not be allowed personal eatables during the journey except for the items provided by the DTC and P.T.D.C.

16. FREQUENTLY ASKED QUESTIONS

Q. From where I can get reservation for Delhi-Lahore bus services ?

Ans. A person; may get the reservation at the following DTC officers.

  • Dr. Ambedkar Terminal, Delhi gate, Delhi,Tel. No.3317445/229 & 3315340

Q. Is there any security risk involved in traveling by Delhi-Lahore bus service, keeping in view the prevailing circumstances ?

Ans. There is absolutely no security risk as DTC and Pakistan Tourism buses are equipped with cellular phone facility besides armed security personnel are escorting the bus in both the directions . However a pay cellphone is installed in DTC bus only having range in India Border.

Q. What is the distance of journey and expected time of journey ?

Ans. Approx. 494 Km. India and 36 Km. in Pakistan. About 13 hours of journey time. It may vary upto 1 hour due to immigration/luggage scaning in border

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